Noun
paradox - A situation or idea that seems strange because it involves two aspects that are very different and seem to contradict each other, and both may be true.
It's a paradox that often it's the busiest people that have to most time to contribute to the needs of others.
morale - The overall confidence, spirit, or mood of a person or group, especially during challenging times, with a level of enthusiasm and dedication.
Because everyone blamed her for whatever went wrong in the department, this led to her having low employee morale.